我爱小程序
| 问题模块 | 框架类型 | 问题类型 | 操作系统 | 操作系统版本 | 手机型号 | 微信版本 |
|---|---|---|---|---|---|---|
| 客户端 | 小程序 | Bug | iOS | 9.3 | 6s plus | 7.0.5 |
用户反馈 无法进入小程序,手机白屏 . 效果如图 . 无论是从分享的小程序入口 还是从 我的小程序 进去都是这样白屏 . 进入其他小程序 显示正常
让用户扫真机调试二维码后,用户能够正常进入小程序 . 但是 再从小程序入口进去 还是白屏. 情况无法复现
建议了用户清除我的小程序列表和 清理存储空间,重启微信后, 进小程序还是 这样.
这个情况应该怎么解决呀, 求解答
网友回复
小程序id是wxf196ca83df3b19ee , 除了我描述的以外, 还有一个用户 也是同样的白屏 .
用户反馈日志内容如下:
2019-8-18 17:13:18 [log] page pages/index/index onLoad have been invoked
2019-8-18 17:13:18 [log] page pages/index/index onShow have been invoked
2019-8-18 17:13:18 [log] page pages/index/index onReady have been invoked
2019-8-18 17:13:19 [log] wx.getNetworkType api invoke
2019-8-18 17:13:19 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-18 17:13:19 [log] wx.onNetworkStatusChange api invoke
2019-8-18 17:13:26 [log] page pages/index/index onHide have been invoked
2019-8-18 17:13:27 [log] page pages/index/index onUnload have been invoked
2019-8-18 17:13:27 [log] page pages/index/index onLoad have been invoked
2019-8-18 17:13:27 [log] page pages/index/index onShow have been invoked
2019-8-18 17:13:28 [log] page pages/index/index onReady have been invoked
2019-8-18 17:13:29 [log] page pages/index/index onHide have been invoked
2019-8-18 17:14:16 [log] page pages/forest/forest onLoad have been invoked
2019-8-18 17:14:16 [log] page pages/forest/forest onShow have been invoked
2019-8-18 17:14:16 [log] page pages/forest/forest onReady have been invoked
2019-8-18 17:14:18 [log] wx.getNetworkType api invoke
2019-8-18 17:14:18 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-18 17:14:18 [log] wx.onNetworkStatusChange api invoke
2019-8-18 17:14:26 [log] page pages/forest/forest onHide have been invoked
2019-8-18 17:25:54 [log] page pages/forest/forest onShow have been invoked
2019-8-18 17:25:55 [log] page pages/forest/forest onHide have been invoked
2019-8-18 18:29:54 [log] page pages/forest/forest onLoad have been invoked
2019-8-18 18:29:54 [log] page pages/forest/forest onShow have been invoked
2019-8-18 18:29:55 [log] page pages/forest/forest onReady have been invoked
2019-8-18 18:29:56 [log] wx.getNetworkType api invoke
2019-8-18 18:29:56 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-18 18:29:56 [log] wx.onNetworkStatusChange api invoke
2019-8-18 18:31:36 [log] page pages/forest/forest onHide have been invoked
2019-8-18 18:39:43 [log] page pages/forest/forest onShow have been invoked
2019-8-18 18:39:46 [log] page pages/forest/forest onHide have been invoked
2019-8-18 18:39:50 [log] page pages/forest/forest onShow have been invoked
2019-8-18 18:40:1 [log] page pages/forest/forest onHide have been invoked
2019-8-19 7:53:43 [log] page pages/index/index onLoad have been invoked
2019-8-19 7:53:43 [log] page pages/index/index onShow have been invoked
2019-8-19 7:53:43 [log] page pages/index/index onReady have been invoked
2019-8-19 7:53:44 [log] wx.getNetworkType api invoke
2019-8-19 7:53:44 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-19 7:53:44 [log] wx.onNetworkStatusChange api invoke
2019-8-19 7:53:52 [log] page pages/index/index onHide have been invoked
2019-8-19 7:57:35 [log] page pages/index/index onLoad have been invoked
2019-8-19 7:57:35 [log] page pages/index/index onShow have been invoked
2019-8-19 7:57:35 [log] page pages/index/index onReady have been invoked
2019-8-19 7:57:37 [log] wx.getNetworkType api invoke
2019-8-19 7:57:37 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-19 7:57:37 [log] wx.onNetworkStatusChange api invoke
2019-8-19 7:57:43 [log] page pages/index/index onHide have been invoked
2019-8-20 20:26:24 [log] page pages/index/index onLoad have been invoked
2019-8-20 20:26:24 [log] page pages/index/index onShow have been invoked
2019-8-20 20:26:24 [log] page pages/index/index onReady have been invoked
2019-8-20 20:26:26 [log] wx.getNetworkType api invoke
2019-8-20 20:26:26 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-20 20:26:26 [log] wx.onNetworkStatusChange api invoke
2019-8-20 20:26:30 [log] page pages/index/index onHide have been invoked
2019-8-20 20:26:32 [log] page pages/index/index onShow have been invoked
2019-8-20 20:26:37 [log] page pages/index/index onHide have been invoked
2019-8-20 20:56:19 [log] page pages/index/index onLoad have been invoked
2019-8-20 20:56:19 [log] page pages/index/index onShow have been invoked
2019-8-20 20:56:19 [log] page pages/index/index onReady have been invoked
2019-8-20 20:56:21 [log] wx.getNetworkType api invoke
2019-8-20 20:56:21 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-20 20:56:21 [log] wx.onNetworkStatusChange api invoke
2019-8-20 20:56:23 [log] page pages/index/index onHide have been invoked
2019-8-20 22:44:35 [log] page pages/index/index onLoad have been invoked
2019-8-20 22:44:35 [log] page pages/index/index onShow have been invoked
2019-8-20 22:44:35 [log] page pages/index/index onReady have been invoked
2019-8-20 22:44:36 [log] wx.getNetworkType api invoke
2019-8-20 22:44:36 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-20 22:44:36 [log] wx.onNetworkStatusChange api invoke
2019-8-20 22:44:48 [log] page pages/index/index onHide have been invoked
2019-8-20 22:44:50 [log] page pages/index/index onUnload have been invoked
2019-8-20 22:44:50 [log] page pages/index/index onLoad have been invoked
2019-8-20 22:44:50 [log] page pages/index/index onShow have been invoked
2019-8-20 22:44:52 [log] page pages/index/index onReady have been invoked
2019-8-20 22:44:54 [log] page pages/index/index onHide have been invoked
2019-8-21 10:36:36 [log] page pages/index/index onLoad have been invoked
2019-8-21 10:36:36 [log] page pages/index/index onShow have been invoked
2019-8-21 10:36:36 [log] page pages/index/index onReady have been invoked
2019-8-21 10:36:38 [log] wx.getNetworkType api invoke
2019-8-21 10:36:38 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-21 10:36:38 [log] wx.onNetworkStatusChange api invoke
2019-8-21 10:36:45 [log] page pages/index/index onHide have been invoked
2019-8-21 10:36:49 [log] page pages/index/index onShow have been invoked
2019-8-21 10:37:21 [log] page pages/index/index onHide have been invoked
2019-8-21 10:37:25 [log] page pages/index/index onShow have been invoked
2019-8-21 10:37:29 [log] page pages/index/index onHide have been invoked
2019-8-21 10:41:23 [log] page pages/index/index onLoad have been invoked
2019-8-21 10:41:23 [log] page pages/index/index onShow have been invoked
2019-8-21 10:41:23 [log] page pages/index/index onReady have been invoked
2019-8-21 10:41:24 [log] wx.getNetworkType api invoke
2019-8-21 10:41:24 [log] wx.getNetworkType success callback with msg getNetworkType:ok
2019-8-21 10:41:24 [log] wx.onNetworkStatusChange api invoke
2019-8-21 10:41:28 [log] page pages/index/index onHide have been invoked
2019-8-21 10:41:39 [log] page pages/index/index onShow have been invoked
2019-8-21 10:41:50 [log] page pages/index/index onHide have been invoked
2019-8-21 10:42:6 [log] page pages/index/index onShow have been invoked
2019-8-21 10:42:7 [log] page pages/index/index onHide have been invoked
2019-8-21 10:42:9 [log] page pages/index/index onShow have been invoked
2019-8-21 10:42:18 [log] page pages/index/index onHide have been invoked
2019-8-21 10:42:20 [log] page pages/index/index onShow have been invoked
2019-8-21 10:42:27 [log] page pages/index/index onHide have been invoked